Privacy Policy
Effective Date: 28-12-2023
Introduction
Welcome to The Oneheart Platform ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services or interact with our website.
Information We Collect
We may collect the following types of information from you:
Personal Information: This may include your name, email address, phone number, billing and shipping addresses, and other information you provide when creating an account or making a purchase.
Payment Information: We may collect payment card details, but we do not store this information. Payments are processed by trusted third-party payment processors.
Usage Information: We collect information about your interactions with our website, including your browsing activity, pages visited, and products viewed.
Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, and operating system.
Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We may use your information for various purposes, including:
- To provide, maintain, and improve our website and services.
- To process and fulfill orders and transactions.
- To communicate with you, send order confirmations, and provide customer support.
- To send marketing communications, promotions, and updates if you opt-in.
- To personalize your experience and provide tailored content and recommendations.
- To analyze and understand user preferences and behavior to improve our offerings.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers who assist us in operating our website and delivering services.
- Payment processors to facilitate transactions.
- Legal authorities or government agencies when required by law or to protect our rights.
Data Security
We employ reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is entirely secure, so we cannot guarantee absolute security.
Your Rights and Choices
Your Rights and Choices
- Access, correct, or delete your personal information.
- Object to the processing of your data for direct marketing purposes.
- Request the deletion of your account and data.
- Exercise your data protection rights as provided by applicable laws.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or maintain data from individuals under 13 years of age.
Changes to this Privacy Policy
We may update this privacy policy to reflect changes In our practices or legal requiirements. This privacy policy is governed by the Data Protection Act of Jamaica 2020. We will notify you of any material changes by posting a revised Privacy Policy on our website.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@oneheartplatform.com.
